We accept payments through both PayPal and via credit cards through our payment provider, SumUp.  Both of these reputable methods offer a secure way of payment.  We do not see any of your payment details as they are encrypted.

As standard, no, delivery is chargeable, but we charge you less than the cost price we pay to send it out.  Packaging of your purchases is included.  Unfortunately it just isn’t financially viable for us to provide always free delivery at the price we sell our products at, particularly through through our Ebay and Etsy stores.

Have a look further down our FAQ for delivery methods and timescales.

At the moment, no we don’t.  Sorry.

MUGS/CLOTHING/GIFTS  (and business items excluding printed business stationary as below)

We dispatch items ordinarily within 1 working day of the order being received.  Timescale for delivery by the courier following dispatch by us may vary and as such please treat the delivery timescales as estimates and may be affected by season and weather.  the vast majority of our items do arrive in the stated timescales.

• BUDGET DELIVERY, with parcels sent through Yodel and Envelopes sent via Royal Mail 2nd Class, usually taking between 2 and 5 working days from dispatch to reach you.
• QUICK DELIVERY is sent via Royal Mail Tracked 48 (with delivery normally in 2 working days form dispatch)
• EXPRESS DELIVERY is sent via Royal Mail Tracked 24 (with delivery normally in 1 working days form dispatch)

(PLEASE REMEMBER, for QUICK AND EXPRESS DELIVERY, to be able to prepare your purchases for dispatch that day, completed orders NEED TO BE RECIEVED BY 12 NOON for same day dispatch (Monday to Friday).  Orders received after this time will be dispatched the following working day.  Orders received on weekends will be dispatched on the following Monday.)

PRINTED BUSINESS STATIONARY (Business Cards, Flyers, Leaflets)

Preparation of your order commences within 1 working day of your order being received.  If we are designing for you, this is usually undertaken within two working days and we will process and dispatch your order once we receive approval by you.

• BUDGET DELIVERY usually reaches you within 10 working days of dispatch.
• QUICK DELIVERY usually reaches you within 6 working days of dispatch.
• EXPRESS DELIVERY usually reaches you within 4 working days of dispatch.

(PLEASE REMEMBER, for EXPRESS DELIVERY, to be able to prepare your purchases for dispatch that day, completed orders NEED TO BE RECIEVED BY 12 NOON (Monday to Friday).  Orders received after this time will be dispatched the following working day.  Orders received on weekends will be dispatched on the following Monday.)

We will email you at the various stages of processing to keep you fully up-to-date with it’s progress.  Make sure you check your spam folder if noting seems to be initially received.

You can always log in to our website to see progress.  Simply click the “Track Order” tab on the top menu bar.  You will need your order number and email address used during the checkout process.

We also provide you with the tracking reference for your delivery which you can monitor on the individual couriers websites.  Please use https://www.yodel.co.uk/track and https://www.royalmail.com/track-your-item respectivey

Your statement will show as Meadowgate Ltd, the company which operates CheekyGit.com

Sometimes we do special discounts with coupon/promotional codes which can operate in a number of ways depending on the code.  To benefit from any code, this must be entered during checkout and before payment in the section titled “Have a coupon? Click here to enter your code”.    Unfortunately we are unable to retrospectively apply a code once a purchase has been made.

Please be aware that any codes can be withdrawn at any time and will not work once expired or if the criteria for using the code is not met.  Codes do expire, so please ensure you use them during the period of the offer.

At times, you may have several codes available to use.  Whilst these can only be used one at a time, please feel free to enter all of them during checkout so so which gives you to most discount.

This can happen as our item stocks are limited. The system operates to live stock amounts and raw materials availability for bespoke items, and if someone completes a purchase of an item which is also in their basket and the purchase results in making the item out of stock, you will be unable to purchase the item.

We apologise if this causes inconvenience, but the majority of items are replenished frequently.

This is completely optional and is not mandatory, but is recommended if you plan to use the site again and have easy access to order information.

If you are already have a login, CICK HERE

Apart form the amount you have paid, nothing else.  

PayPal and SumUp deal with the payments on our behalf on their own secure serveres.  We don’t get to see any credit card numbers, expiry dates, account details.  That’s all done by them.

All we need to see then is a successful payment confirmation which comes to us and then we are all good to go at this end!

We won’t ever sell your details to anyone else.  That’s not cool!

As part of buying from us, we of course have to transfer your payment info for processing (either by PayPal or SumUp), which is completely standard.  And we obviously  also provide your Name and Address to couriers so the items reach you ok.  

And that’s it…

Once your order is completed, your confirmation email will have a pdf invoice attached to it detailing your purchase.

Also, if you have created an account with us, once you’ve logged in HERE you can see all your orders and download an invoice for each as needed.

That’s a good question!  Each of the online shops we use charge us different amounts as commission for selling on their sites, some more, some less.  As such, we have to adjust pricing (particularly delivery) to ensure we keep our business viable. However, having availability of our items on these sites is crucial for both us and also for our customers to have choice of where they buy.  We make sure all our prices represent good value for money whilst being sustainable as a business.

We have more flexibility to offer discounts and promotions direct here on our own website, cheekygit.com, and we try to provide a different offer to our customers every month.

The most effective way for us to deal with your questions is by email.  This provides both you and us with a record of any communication we may have.

Please use the address customersupport@cheekygit.com to get directly though to our team.

You can also text and WhatsApp us on 07726 469951

These are important documents which define our relationship when fulfilling your orders and how we treat your personal information.  Both these documents are found at the bottom of this site in the footer menu.  Just click the “Our Terms & Conditions” and “Privacy Policy” links respectively .

No problem.  Just drop us an email.

customersupport@cheekygit.com